Crafters Market is a curated home for independent Makers and the people who love their work. This is our promise — the values you can expect from us, whether you’re here to buy or to sell.
§01For Buyers
- ▪Discover original, handmade work from independent Makers.
- ▪Clear Shop Policies published up front on every Maker’s page.
- ▪Transparent communication about processing times, custom work, and shipping.
- ▪A marketplace committed to trust — no counterfeits, no drop-shipped mass-produced goods, no misleading Listings.
- ▪Support when things go wrong through Marketplace Assistance (see the Returns & Refunds Policy).
§02For Makers
- ▪Fair marketplace rules that treat Makers as the independent businesses they are.
- ▪Respect for your creativity and intellectual property. Your content stays yours.
- ▪Transparent fees — published in the Marketplace section, with no hidden or surprise deductions.
- ▪Tools designed to help your business grow (listings, catalogs to Google/Meta/Pinterest/TikTok, coaching, analytics).
- ▪A supportive community of fellow Makers.
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This is a statement of values, not a legal document. The binding rules live in the sections below — Terms of Service, Maker Agreement, Community Guidelines, and the rest of the policy suite.