Question 1

Are the items on Crafters Market actually handmade?

Accepted Answer

Yes. Every maker is individually vetted before listing — we verify real workshop photos, real machines, and real past work. Pieces are precision-cut and handcrafted by approved independent makers in their own shops or garages, never mass-produced and never drop-shipped.

Question 2

Can I commission a custom CNC piece?

Accepted Answer

Yes — submit a custom order with your idea, photo, or artwork and we route it to the right vetted maker. You get direct messaging with the artisan, realistic lead times, and the option to request revisions before the piece ships.

Question 3

Where do you ship and how is checkout secured?

Accepted Answer

Shipping is nationwide across the United States. Checkout is processed by Stripe with full PCI compliance, and every order pays the maker directly through Stripe Connect — no marketplace middleman holding funds.

Question 4

How are makers vetted before they can sell?

Accepted Answer

Every applicant submits workshop photos, machine details, and samples of past work. The Crafters Market team manually reviews each application — only US-based independent makers with verifiable hand-built work are approved.

Question 5

Can I download CNC and laser-cut design files?

Accepted Answer

Yes. Crafters Market hosts SVG, DXF, F3D and STL patterns from professional pattern designers. Buy once, download instantly, and use commercially according to each designer's license terms.

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