Buying Handmade 101: What To Ask Before You Order

Most buyers come to handmade work the first time excited but unsure. Should you go bigger or smaller? Will the finish hold up outside? How much lead time is reasonable? In this guide we walk through the conversation we wish every buyer started with their maker — including the proportions trick that solves 80% of "it's too big / too small" returns, and a checklist for outdoor pieces.